Privacy Policy

 Last updated: September 24, 2024

Ignite Automation Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, or products. By using our website (igniteautomation.ca), you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information to enhance your experience with our services. The types of personal information we may collect include, but are not limited to:

• Personal Identification Information: Name, email address, phone number, and mailing address.
• Usage Data: This includes your IP address, browser type, browser version, the pages you visit on our website, the time and date of your visit, and diagnostic data that help us analyze performance.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track your activity on our website and store certain information.

We gather this information to provide our services effectively, ensure a personalized user experience, and improve our website's overall performance.

2. How We Use Your Information

We use the personal information we collect to operate and improve our services. Specifically, your information may be used for the following purposes:

• Service Delivery: We use your information to deliver and maintain our services, ensuring a seamless experience.
• Communication: We may use your contact information to send updates, promotions, or to provide customer support when needed.
• Compliance and Legal Obligations: We collect and use your data to comply with any legal obligations, such as retaining information as required by Canadian law.

By collecting and using your data in these ways, we strive to improve both the quality of our services and our customer interactions.

3. Sharing of Information

Ignite Automation Inc. does not share your personal information with third parties, except as required by law or when necessary to provide our services. Third parties we may share information with include:

• Service Providers: We may employ third-party companies to facilitate our services, such as hosting services or payment processors, and they will have access to your information solely for the purpose of performing these tasks.
• Legal Obligations: We may disclose your information to comply with applicable Canadian laws or legal processes, such as responding to a court order or government regulation.
• Protection of Our Rights: In the event of suspected fraud or breach of terms, we may disclose information to protect the security and integrity of our services.

We take every precaution to ensure that third-party partners handle your data with the same level of care and compliance required by Canadian law.

4. Data Retention and Security

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by Canadian law. We take reasonable steps to protect your data from unauthorized access, disclosure, or alteration, including employing secure data storage and encryption technologies.

However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights Under Canadian Law

Under Canadian law, particularly PIPEDA, you have specific rights regarding your personal data. These rights include:

• Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccuracies.
• Data Deletion: You have the right to request the deletion of your personal data, provided it is no longer required for the purposes for which it was collected.
• Opt-Out of Communications: You may opt out of receiving marketing or promotional emails at any time by following the unsubscribe instructions in our communications or contacting us directly.

These rights ensure transparency and control over your personal information in alignment with Canadian privacy standards.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to track the activity on our website and store specific information about your preferences. Cookies help us improve the functionality of our website, make your browsing experience more efficient, and analyze our traffic.

You can choose to disable cookies by adjusting your browser settings, but this may limit your ability to access certain features of our website.

7. Compliance with Canadian Privacy Laws

We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as other applicable Canadian privacy laws. Our practices ensure that your data is collected, stored, and used in compliance with Canadian regulations governing data protection and privacy.

This compliance guarantees that your data is handled responsibly, in line with industry best practices and legal obligations.

8. Changes to This Privacy Policy

Ignite Automation Inc. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last updated" date will be modified accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

By continuing to use our services after changes are made, you consent to the updated Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Ignite Automation Inc.
Info@igniteautomation.ca
+1 (416) 820 3656